Privacy Policy
Effective Date: Dec 18, 2024
At Unwind Stretch Therapy, accessible from unwindstretchtherapy.ca, your privacy is a priority. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). By visiting our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information in various ways to provide you with our services. This may include:
- Contact Information: such as your name, email address, and phone number for communication and scheduling purposes.
- Booking Information: details provided when scheduling an appointment, including relevant health information necessary for us to deliver our services safely and effectively.
- Website Usage Data: information collected through cookies and similar technologies, such as IP address, browser type, and website interactions, to enhance user experience on our website.
2. How We Use Your Information
Unwind Stretch Therapy uses the personal information we collect for the following purposes:
- Service Provision: To process bookings, communicate with you about your appointments, and provide personalized wellness services.
- Marketing Communications: With your consent, we may send you updates on services, promotions, or wellness tips. You may opt out at any time.
- Website Improvement: To analyze website usage and improve our online experience based on visitor interactions and preferences.
3. Sharing and Disclosure of Information
We respect your privacy and do not sell or trade your personal information. However, we may share data in limited situations:
- Service Providers: We may share information with third-party providers to facilitate scheduling, payment processing, and communication. These providers are required to adhere to privacy standards and handle your information securely.
- Appointment bookings are powered by Jane App which is both PHIPA and PIPEDA compliant. Jane’s privacy policy can be viewed at https://jane.app/legal/privacy-notice#patient-data.
- Legal Requirements: We may disclose personal information if required by law or to protect the rights, property, or safety of Unwind Holistic, our clients, or others.
4. Protecting Your Information
We employ security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure data storage, encryption where applicable, and regular data review practices. However, please note that no data transmission over the internet can be guaranteed as 100% secure.
5. Your Rights and Choices
Under PIPEDA, you have the following rights regarding your personal information:
- Access and Correction: You can request access to your personal information and ask for corrections if necessary.
- Withdraw Consent: You may withdraw your consent for specific uses of your data, such as marketing emails.
Data Deletion: You may request that we delete your personal information, subject to legal or contractual limitations.
To exercise these rights or make inquiries about your personal information, please contact us using the details below.
6. Cookies and Tracking Technologies
7. reCAPTCHA and Google
This site has implemented the invisible reCAPTCHA and your use of the invisible reCAPTCHA is subject to the Google Privacy Policy and Terms of Use (Canada).
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we do, we will post the updated version on our website and revise the “Effective Date” above.
9. Contact Us
If you have questions about this Privacy Policy or wish to access or update your personal information, please contact us at:
Unwind Stretch Therapy
[email protected]